As we enter a new age for technology, the opportunities for companies to connect with customers are becoming endless. The connected customer is also starting to demand more due to a much greater awareness of technology, and this is shaping the future direction of propositions.
The rate of change is not going to slow down anytime soon. If anything, competition in most industries will probably speed up even more in the next few decades.
Yet through all this change we seem to be stuck in the traditional delivery challenges. The benefits trap and the endless amounts of requirements often result in disjointed projects, and in some case no relationship to the overall strategy.
The ability for management to prioritise the investments that will make the biggest impacts for the business and its customers is also becoming even more complex.
So the question is how do we give management the lens to see the current and potential future, but also help delivery teams plan and execute? Read More